JIM MALONE
POTTER
SALES & SHIPPING POLICY

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Sales & Shipping Policy

Thank you for visiting and shopping at (www.jimmalonepottery.co.uk). Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and communicated
Shipment method Estimated delivery time

Royal Mail First Class Next Day (Business Days)
Royal Mail Next Day before 1.00pm (Business Days)
Dedicated Courier Sevice (2 to
3 Days)

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) where applicable.. The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Jim Malone Pottery is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Jim Malone Potery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy

We ship within the United Kingdom shipping, shipping to all other territories can be
arranged, please contact me.
Contact information is avaiable on the CONTACT page of this website.

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